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Limits and rules

Sizes, counts, times and other fixed rules in one place.

For: Staff, Managers, Administrators · About 3 minutes to read · Checked 14 Nov 2026

The fixed numbers and rules in one place. The figures here are read from the same settings the product uses, so they cannot drift.

Policies and parts #

Limits on policies and their parts
ThingLimit
Levels of parts (section, subsection, paragraph, item)4
Numbered parts in one policy500
Lines added in one go with "Add several at once"200
Policy title200 characters
Part title300 characters
Text of one partAbout 200,000 characters
Reference code40 characters, unique in the organisation
"Relates to" notes on a part8, each up to 120 characters
Review period1 to 60 months
Version summary ("What changed")500 characters

Appendices, files and pictures #

Limits on files and pictures
ThingLimit
A document (appendix, form or the policy's original PDF)10 MB
A picture4 MB and 8,000 pixels on the longest side
Pictures added per person60 an hour
Appendix title200 characters
Appendix description and "what changed"300 characters

Which file types are accepted is in File types you can attach.

Questions #

Limits on questions
ThingLimit
Questions on a versionAt most 20
Answers per question2 to 6, exactly one right
Question or explanation500 characters
An answer300 characters
Pass mark1 to 100 per cent
Attempts30 in five minutes per person

People, sign-in and email #

Limits on people and sign-in
ThingLimit or rule
People added in one import500 (file under 1 MB)
Password lengthAt least 12 characters
Sign-in linkWorks once, for 15 minutes
Sign-in link requests3 per address every 15 minutes
Wrong passwords8 per address every 15 minutes, then wait
Signed out after2 hours without activity, or 12 hours after signing in
RemindersOnce per person per policy every 7 days; at most 100 people per press
Recording a reading for someoneA date within the last year, not in the future

Lists and searches #

  • Search needs at least two letters and shows up to 60 matching parts, 30 appendices and 10 policies.
  • The reviews page shows policies overdue or due within 90 days; the home page shows those due within 60 days.
  • The settings page shows the last 25 activities.

Rules that never change #

  • A published version, with its parts, appendix revisions and questions, cannot be edited or deleted.
  • A confirmation cannot be edited or deleted from inside Policy Core.
  • A draft with an unchecked appendix cannot be published.
  • There is always at least one administrator.
  • An email address belongs to one account.
  • A published policy can be archived but not deleted.

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